Your Tickets and QR Codes
St. Francis of Assisi Catholic Church · PaymentsHow to find your ticket orders, show a QR code at the door, pay or cancel an unpaid order, and leave the waitlist.
You bought, or tried to buy, tickets to a parish event. You sign in with the same account you used to buy.
One page keeps every order you made. You do not need to search your email for the QR code at the door.
What you will do, in one sentence
Open My tickets, find the order, and show the QR code of each guest.
This guide has not been verified against the running system yet. This edition has no screenshots yet. The pictures come after ticket sales are on staging. Prepared 7 November 2026.
1. Opening My tickets
- Sign in. A guest signs in with the email code.
- Open My tickets. The page lists your orders, newest first.
If you have no orders, the page says "You have no tickets yet."
2. Reading an order
Each order shows the date, the number of seats, and the total. A badge shows the status.
| Status | What it means |
|---|---|
| Waiting for payment | The parish holds your seats. You have 30 minutes to pay. |
| Paid | Your tickets are ready. |
| On the waitlist | You pay only if a seat opens. The page shows your place. |
| Seat offered | A seat is held for you. Pay by the time shown. |
| Cancelled or Expired | The seats went back on sale. |
| Refunded | The parish refunded the order. The tickets no longer work. |
3. Paying or cancelling
- Select Pay now to open the secure payment page.
- Select Cancel order to give up an unpaid order. The seats go back on sale.
- Select Leave the waitlist to leave the line.
To cancel a paid order, call the parish office. Staff with the Payments role refund it.
The parish can refund some tickets and keep the others. A refunded ticket shows Void and does not work. You get an email with a corrected receipt.
If you bought a table, the parish emailed you a private link to name the guests. The guide "Naming the Guests at Your Table" explains it.
4. Showing your QR code
Each guest has one ticket. A ticket shows the guest name and the kind of ticket.
- Select Show QR code under the ticket.
- Hold the screen toward the scanner at the door.
A ticket that shows Void does not work. A ticket that shows Checked in was already used.
5. Quick reference card
The whole job, in three lines
- Sign in and open My tickets.
- Find the paid order.
- Select Show QR code at the door.
Related guides
- "Buying Tickets to a Parish Event"
- "Naming the Guests at Your Table"
Thank you for supporting the parish.