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Buying Tickets to a Parish Event

USER GUIDE

St. Francis of Assisi Catholic Church · PaymentsHow to buy tickets to a parish event such as the gala, join the waitlist when it is sold out, and name the guests at a sponsor table.

Who this guide is for

You want to buy tickets to a parish event. You can be a parishioner or a guest. A parishioner signs in. A guest continues with an email code.

Why we ask for this

The parish sells tickets online so you can pay once, ahead of time, and walk in with a QR code. The page shows how many seats are left, so you know before you pay.

What you will do, in one sentence

Open the event page, choose your tickets, name your guests, and pay.

This guide has not been verified against the running system yet. This edition has no screenshots yet. The pictures come after ticket sales are on staging. Prepared 7 November 2026.

1. Opening the event page​

The parish gives you a link to the event. You do not need to sign in to look at the page.

The page shows:

  • The name, the date, and the place of the event.
  • A short description.
  • How many seats are left.
  • Each kind of ticket, with its price and how many are left.

Some tickets have two prices. Parishioner is the price for a signed-in parishioner. Guest is the price for everyone else.

The page can show one of these notes instead of the Buy tickets button.

NoteWhat it means
Ticket sales have not opened yet.Come back after the sales open date.
Ticket sales are closed.The sales end date has passed.
This event is sold out.All seats are sold. There is no list.
This event was cancelled.The parish cancelled the event.
You can join the waitlist.All seats are sold. See section 5.

2. Choosing your tickets​

  1. Select Buy tickets.
  2. If you are a parishioner, select I am a parishioner and sign in.
  3. If you are not a parishioner, select Continue as a guest. Type your name and email. The parish sends a code to your email. Type the code.
  4. Type how many of each ticket you want.
  5. Name each guest. A parishioner can choose a household member from the list. Select Someone else to type a name. If you leave a name empty, the ticket uses your name.
  6. Select Continue to payment.

The page shows the most you can buy of each ticket. One order holds up to 20 seats.

3. Price notes​

  • A guest pays the Guest price when the ticket has one. If it has none, the guest pays the list price.
  • Type a discount code or a voucher in Discount code (optional). The page shows the new total before you pay. A voucher works one time.
  • Some events set a household limit. You pay no more than the limit for the whole household. The order summary shows a line for the limit.
  • Some tickets include a meal or a gift. The receipt, and the email from the parish, then say: "Fair market value $X. The deductible amount is $Y." Only the amount above the fair market value is a gift to the parish.

4. Paying​

  1. Select Continue to payment. The page opens the secure payment page.
  2. Enter your card details and confirm.
  3. Check your email. The parish sends a confirmation with a QR code for each ticket.
  4. Open My tickets to see your QR codes at any time.

The parish holds your seats for 30 minutes. If you do not pay in that time, the seats go back on sale.

A free ticket needs no payment. The parish issues it at once, and you go straight to My tickets.

A sponsor table is one ticket for a whole table, for example a table of 10 seats. After you pay, the parish emails you a private link. See section 6.

5. The waitlist​

When the event is sold out, some events keep a waitlist. The page then shows Join the waitlist.

  1. Choose your tickets and select Join the waitlist.
  2. You pay nothing now. The price is fixed when you join.
  3. Open My tickets. The page shows your place in line.

When seats open, the parish offers them to the next order in line:

  • Some events send the offer by email at once. You have a set time to pay. My tickets shows the last day and time.
  • Some events let staff send each offer by hand.

To leave the line, select Leave the waitlist in My tickets.

A discount code that has a use limit does not work on the waitlist. A voucher is one such code. Remove the code and try again.

6. Naming your table guests​

The email after your payment has a private link. The link opens the table page.

  1. Type the name of each guest.
  2. Select Save names.

A seat you leave empty prints as "Guest of" and your name. You can change the names until the last day shown on the page. After that day the page is read-only. Call the parish office to change a name.

If the parish sends you a new link, the old link stops working.

7. Quick reference card​

The whole job, in five lines​

  1. Open the event link.
  2. Select Buy tickets and sign in, or continue as a guest.
  3. Choose the tickets and name the guests.
  4. Pay within 30 minutes.
  5. Show the QR code from My tickets at the door.
  • "Your Tickets and QR Codes"
  • "Naming the Guests at Your Table"

Thank you for supporting the parish. We hope to see you at the event.